Last updated: 10 Nov 2026
Every new account starts on a free trial, with no card or payment required. Use the trial to test the product with your own business data before deciding whether to subscribe to a paid plan.
You can cancel your subscription's auto-renewal at any time from the Billing page in your account, or by contacting us. Cancelling stops future billing — it does not end your current paid period early.
We do not offer refunds, in full or in part, once a billing period has been paid for. This applies regardless of how much of that period you actually use. When you cancel auto-renewal, you keep full access to your paid plan until the end of the period you already paid for — you are simply not charged again after that.
If you believe you were charged in error — for example a duplicate charge caused by a payment gateway issue — contact us with your payment details and we will investigate and correct it. This policy governs refunds for a subscription you no longer want; it does not limit our ability to fix a genuine billing error.
Questions about a specific charge or this policy can be directed to us via the details on our Contact Us page.